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Frequently Asked Questions
Everything you need to know before you order from Spin City Records.
How long do I have to cancel my order?
We accept cancellations within 48 hours of placing your order. After that window, your order may already be processing and can no longer be canceled.
What is your return policy?
We offer a 3-day return policy. If you need to request a return, please contact us within 3 days of receiving your order.
Do you sell authentic signed records?
Yes. We focus on authentic signed and collectible vinyl, and we aim to make rare finds easy for real collectors.
How can I contact you if I have an issue with my order?
You can reach out through our contact page and include your order details so we can help as quickly as possible.
Do you restock sold out items?
Some items may be restocked, but many rare and signed records are limited. If you see something you want, it’s best to grab it while it’s available.
Need more help? Reach out through our contact page and we’ll get back to you as soon as possible.